V1 Venz Youth Helmets
Handling Time:
Handling time on all items is same business day before 2:00PM PST. Business days are Monday - Friday excluding holidays. Orders are processed daily at 9AM - 2:00PM PST Monday - Friday, this means if you place your order after 2:00 PST your order will not be processed until the following business day.
Domestic Shipping:
Free shipping on most items unless otherwise stated to the lower 48 states. Additional charges for Alaska, Hawaii, Puerto Rico and Guam may apply. We reserve the right to change shipping carrier based on location or for combined orders. This is to ensure your package gets to you as quickly and as well packaged as possible. Our inventory is constantly updating and changing, we do our best to keep it as accurate as possible. However, in some instances seasonal items sell very fast and can be subject to temporary delays. In the case this happens, we place your parts on an emergency restocking order and the item will generally ship within next business day. In the event of a prolonged delay we will make our best effort to contact and notify you of such delays. ETA\'s provided by are ESTIMATED TIMES, we aim to get you your order within these time frames however some unforeseen circumstances do arise. We will do our best to work with you to get you your item as fast as possible.
Combined Shipping:
We do our best to combine shipping on orders. If you wish to ensure that multiple items you have purchased are combined please send us a message.
Delivery location / Signature Required:
Buyers are responsible for ensuring their delivery location is safe and secure for the delivery of their item. In most cases items over $100 can be shipped signature required at no extra cost simply make the request. For your packages safety all orders are subject to being shipped signature required even without a request this is handled on a case by case basis, If you do not wish to have your order shipped signature required please let us know. When a buyer\'s payment is $750 or more both & Paypal require that an item be shipped with Signature Confirmation (USPS) or Signature Required (FedEx or UPS) this is mandatory.
We offer 30-day free returns on most items!
Returns must be in NEW/UNUSED condition in ORIGINAL PACKAGING and tag still attached.
If the part is used there is a possibility that you will not receive a full refund, as we do have to resell the item.
Electrical parts, RC Cars, RC parts, Helmets and items specified in its description are NOT returnable.
All Returns must be authorized by us and you will get an RMA number to put on the outside of the box. If an exchange needs to be made, we will gladly work with you.
Returns subject to a 20% restocking fee:
Items labeled as defective but test good; Items returned to us because of an incorrect/incomplete address or failed delivery attempts; Or items returned due to a misorder (buyer ordering incorrect item)
In the event that we make a mistake, they do happen occasionally (we are sorry), we will cover shipping costs to get you the correct item.
Any questions please feel free to ask. -PACMOTO TEAM
