2009-2017Audi Q5REAR SUSPENSION SUBFRAME CROSSMEMBERFITMENT:2009-2016AUDI Q5Rear
2017AUDI Q5(VIN FP, 7th and 8th digit), our auto parts are used and may show signs of normal wear and tear such as scuffs, dust, dirt, minor rust. These cosmetic issues do not affect the functionality of the parts unless otherwise specified in the product description.
Product Information:
It is the buyer’s responsibility to verify compatibility before making a purchase. If you are unsure about compatibility, feel free to provide your VIN number, and we will assist you in verifying the fitment.
Unless stated otherwise, you will receive a similar item to the one shown in the pictures. Additional items not mentioned in the listing are not included.
The VIN of the donor vehicle can be provided upon request.
SHIPPING
Orders are typically processed within 1 to 3 business days (Monday to Friday, excluding weekends and public holidays).
Shipping within the continental U.S. (48 states) usually takes 3-5 business days via UPS, FedEx, or USPS, depending on the destination.
For shipments to Hawaii, Alaska, Puerto Rico, please contact us for shipping rates and processing times. Additional charges may apply.
We only ship to verified addresses. Please ensure your address is correct before making a purchase.
WARRANTY & RETURNS
We offer a 14-day return policy with an option for an exchange or money back.
If you experience any issues with your part, please contact us first before opening a return case.
Buyers are responsible for return shipping costs unless the item is found to be defective or incorrectly described.
All parts are marked to prevent fraud. If returned items are missing our markings, refunds will not be issued, and the issue will be reported to .
Return Process:
Contact us via messages within the 30-day warranty period to request an RMA (Return Material Authorization) number.
Once the RMA number is provided, ship the item back to us.
Refunds will exclude original shipping costs unless the item was defective.
PRICING & INVENTORY ERRORS
We reserve the right to cancel or refund any order that was listed with incorrect pricing, out-of-stock items, or damaged parts at the time of sale. While we strive to maintain accuracy, occasional errors may occur, and we apologize for any inconvenience this may cause.
CUSTOMER SATISFACTION & response
Your satisfaction is our priority. If you encounter any issues with your order, please contact us first before leaving neutral or negative response. We are committed to resolving any concerns in a timely and professional manner.
If you are satisfied with your purchase, please leave us positive response.
If you have any questions or concerns, feel free to contact us. We are here to assist you!
