Business Hours:: 10am-6pm PST Mon-Fri, OFF on weekends. Messages sent after business hours especially on Friday, will be answered the following Monday.
IMPORTANT: We are Not responsable for any international Custom or Broker fees.
We are not responsible for any changes to address after item has been shipped.
We ship worldwide via USPS, UPS OR FeDex. Depend on the size of the Package.
Shipping to Handle: Usually takes 24 ~ 48 hrs. business time for the processing ( Saturday, Sunday and US Holiday does not Count!).
Any payment received on Friday after 11am PST will be ship by following Monday (same day shipping is NOT guaranteed)
Return/Exchange Policy:
14 Days money back, please notify us within 14 days after you've received your purchased item.
All return requests must be submitted through your account.
You have to obtain a RMA (Return Merchandise Authorization) number from us, and have the RMA number written on the return package.
Buyers pay for return shipping fee.
Items to be returned must be in resalable condition.
All returns are for refund ONLY. No exchange accepted.
Returns for refund are subject to a 20% restocking fee.
