HDC Autosports is Paypal preferred, making payments through Paypal is 100% secure. SHOP WITH CONFIDENCE! - Orders are shipped within 2 business days after FULL payment has been received. Due to recent policy changes, we no longer offer combined shipping on multiple orders. Sorry for any inconvenience. - IMMEDIATE NEGATIVE response SOLVES NOTHING! If there are any problems with the item(s) you received please feel free to contact us through messages or phone calls. We will try our best to help you resolve any issues you may have with the item(s) especially if the item(s) were damaged during shipping. - ***The above transit time is based on business days*** If delivery is delayed during holiday seasons or because of weather conditions, it is out of our control and may take longer than normal for your package(s) to arrive. - For security reasons and policy, we ship to your verified PayPal address. We are not responsible for any wrong or invalid addresses or for re-routing packages to a new address. - For PO Box and United States territory anywhere outside of the United States mainland (ex. Puerto Rico, Hawaii, Alaska, Guam, Virgin Islands, MP, etc) please refer to "PR, HI, AK, GU, VI, PO Box, APO, FPO". - "PO Box and Other US Territory"- Please select USPS Priority Mail during check out for shipping, if you select standard shipping service, your order WILL NOT BE SHIPPED until we can verify and modify to the correct shipping service or collected the right amount of shipping. - Military Address: Same shipping price as PO Box and Other US Territory. - If the amount of shipping you paid does not match the charges for your location, your item will be held until we received the correct shipping charges. International shipping charges do not include any custom and brokerage fees. Buyers are responsible for all custom and brokerage fees. If you have any questions regarding why you are being charged this fee, please refer to your governments official website. Brokerage fee varies upon the value of the product, for rate information please contact FedEx. All our products are 100% brand new, which it has never been used or installed (unless stated otherwise) We are not responsible for any illegal issues that are caused by the improper usage of our products. Please verify with your local and/or state law enforcement before playing your order. Our products requires professional installation and we are not held responsible for installation of the product. If the product is damage through installation, we are not held responsible for refunds. When you have received your package, please inspect your product for any manufacturer defects or shipping damage before installation. If you notice any damages or defects, please contact us ASAP. You may return/exchange any unopened products in resalable condition (we do not pay for return shipping.) After we have received the package and the item is in a resalable condition, a full refund will be issued. All returns, cancellation shipping, and handling fees of all orders are non-refundable. No returns will be accepted if you contacted us after 30 days of receiving the item Before any returns or exchanges, please contact our customer service representatives via message, please include item number, user ID, specific description of damage/problem and clear explanation of your reason. If we authorized the return, customer will get an email with instructions for returning the item. (email will be replied within 48 hours, on business hours) We will try our best to assist all our customers, however we only have limited technical knowledge because we only sell the items provided by our vendors. CONTACT INFORMATION HDCAUTOSPORTS Office: 9:30AM - 5:30PM PST Monday - Friday 9:30AM - 12:30PM PST Saturdays EXCLUDING HOLIDAYS. ( If no one picks up, all available customers service are currently on the line. Please call back and try again ) All rights reserved.