Stroke: PolicyItems will be shipped within 1 business day from the date of purchase to the address provided. Orders submitted before 2PM EST will often ship the same day. We will use an appropriate shipping service and/or carrier based on the shipping service selected at checkout and can not be changed/upgraded/modified in any way once the order is submitted.
Shipping Address RestrictionIf your address has a carrier restriction and is not serviced by one or more of the US domestic carriers (USPS, UPS or FedEx) then it is YOUR RESPONSIBILITY to notify us of this restriction at the time of purchase with either an order note entered before checkout, or a direct message within 15 minutes of order submission.
California Emissions Restrictions (CARB Compliance)
If this notice appears near the description image of this listing, then this item is NOT legal for use on emissions controlled vehicles in the state of California. The product can not be shipped to any California address until a Carb Compliance Waiver is signed and returned to us. If you understand the vehicle use restrictions of this product and agree not to install or use this on any DOT Emissions Controlled vehicles or roads in the state of California, then please contact us as soon as you submit your order to complete the necessary waver so that your order is not delayed.
International Purchases/ShippingAll items shipped internationally will be shipped with customs declaration of purchase value; ALL duties/tariffs/fees imposed by the destination country are the buyers responsibility and are NOT calculated or imposed by us at any level. We are not liable for any additional cost or broker fees that are due upon or before your delivery can be completed. Often, these fees are due to the customs and import officer of the carrier completing the delivery prior to / upon delivery of the shipped product/s. If you have questions about the calculation of the fees, please contact your home nations customs/import agency for additional details as we have no control over how these amounts are Terms
All orders must be paid in full before an order can be shipped. Cost of any additional shipping service upgrades are due at the time of checkout and can not be added once the order is complete. Certain destinations are subject to sales tax which is calculated and applied to the order total before checkout and order submission.
Part Compatibility PolicyPiston components/kits are subject to Size AND Fitment Specificity; you NEED TO MEASURE YOUR CYLINDER BEFORE ORDERING.The fitment and size indications are sourced directly from the product manufacturer and may be subject to change by the manufacturer. While we work continuously to keep these indications up to date, not all applicable models may be displayed. Please be careful in reading any/all fitment and size indications for exact Year-Make-Model-SubModel indications to make sure the part ordered will fit your exact application/s. If you are uncertain about a part compatibility and will to clarify before purchase, please feel free to message us at anytime and an experienced support staff member will assist you in verifying fitment to his/her best ability.
Image PolicyProduct specific images displayed on listings will be provided IF available, and when not available, a generic (non-specific) image will be provided that represents the general product type listed. Listing images should not be used as the exclusive basis for making your purchase decision and it is the customer responsibility to review the product description and all fitment indications before adding the item to cart.
Return PolicyUnfortunately due to the nature of piston components/kits returns are only accepted if the item is defective on arrival. Verifiable proof of defect must be provided BEFORE the return is authorized or shipped back.
At SVS Powersports we are proud to offer unparalleled level of customer support and if any question or issue should arise, do not hesitate to contact us at any time. We have a very experienced and knowledgable support staff that can assist you with virtually any inquiry. Support staff is available 7 Days a week 10AM to 6PM EST via the messenger app and most inquiries are responded to within less than an hour during our staff support hours. If you contact us outside these hours, we may still get back you right away, but a response may be delayed until the next business day.
