*** We will ship within 3 days after we received the payment. ***We accept PayPal only; ***We are very grateful to the support and trust of our customers. Our aim is to provide the best quality products, the best price and the best service.We are looking forward to do business with you. *** Shipping damage must be reported and filed with us immediately. These will benefit you in getting your RESHIP item SOONER. Please take the photos of the item(s) and email to us. We will handle your claim. ***Defective & Damaged items: Please emails us upon item is received to process an exchange or refund . Pictures are required to process this claim. After we review the pictures we will determine if we can send you a shipping label or ask you to ship the item back so we can send you a replacement. Wrong purchased item (Refund): Returned items must be kept in good condition in order to receive refund. Received Incorrect Items: Email us right away, we will ask for information to determine what item you were received and process the exchange. You will be provided with a return shipping label and we will ship you the correct part. *** Shipping and handling are non-refundable for free shipping items. *** Damage in transaction, email us the photos of the damaged Produce . *** Wrong parts, either we shipped the wrong parts or you order the wrong parts. If we shipped the wrong parts, we will issue you the shipping labels to get it back. Email us the photos of the wrong parts . *** Some of the items may require professional skill to install, we strong recommend you have professional person to help. Please inspect this item and check it with the photos we have in our listing page. You should be always careful when take it out from the packing material. We are not to compensate the labor expenses, towing cost, repair expenses, rental car expenses or other related expenses caused by damage or wrong parts order. ***Photos are required when filing the damaged claim. ***SEND YOUR QUESTION VIA EMAIL, WE ANSWER YOUR QUESTION WITHIN 24 HOURS (except holidays) . All rights reserved.