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- About us
- Free 30 day returns
We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority! Orders are shipped out on 1 business day. All of our products are stored in and shipped from our 3 different warehouses in the US.
We do not ship to FPO, APO or PO Box addresses.
United States Shipping:
We offer Free Shipping within the Lower 48 states! All packages are sent via economy or standard service by UPS or USPS . We may ship each product separately from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States. Same business day handling, fast delivery guaranteed!
If it's economy service, you may upgrade to UPS Ground during checkout. The delivery time for UPS Ground is typically 2-5 business days. And you may also upgrade to UPS-2 Day or UPS 3-day Selected for most of the products. The delivery time for UPS-2 Day is 1-2 days and UPS 3-Day Select is typically 1-3 business days. Please be noted that, this service is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy.
Canada Shipping & Mexico
Weupgraded our Canada & Mexico Shipping service to DHL Express. It only takes 2 days for delivery. And our shipping charge is including International Duties, Taxes and any other Fees.
Global Shipping Program:
We ship to worldwide via Global Shipping Program for some of our products. Shipping charge, duties and taxes may apply according to different country policies.
We accept PayPal only via Secure Check-Out.
Payment is expected within 7 days of sale close. Unpaid Items will be forfeited per .
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
Sales Tax of 9.5% will be applied for orders shipped within the state of California.
We will leave a positive response immediately after payment is received. We appreciate a positive response as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving response, and we will be glad to work with you to have it resolved.
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. No restocking fee and hassle free!
Please note that all returns must be pre-approved by Yescomusa and have a return merchandise authorization (RMA) number. Unauthorized returns will not be accepted. Buyers are responsible for appropriate packing, insurance and returning the item in "new" condition. Used items will not be accepted for return.
We will replace the returning item with an identical item, issue a full store credit or a full refund.
Under no condition will Yescomusa be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the Yescomusa account or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to Yescomusa arising from any product sold on Yescomusa account shall be the price of the product ordered.
Thank you for your interest in Yescomusa on !
We are dedicated to bringing an endless variety of products to and allowing our customers to determine the price. Our company was founded in 2002 and is one of the fastest growing Internet retailers-thanks to you, our customers. For over 10 years of selling on , our team has consistently strived to improve our customer service and our commitment to quality. And the biggest compliments we have are the hundreds of thousands of repeat customers over the years.
We warehouse and ship all of our products. None of our products is drop shipped.
Email Customer Support:
Telephone Customer Support:
9:00am-2:00am PST Sunday-Friday
All emails will be responded to within 12 hours
8:00am-5:00pm PST Monday-Friday
1. Sellers pay return shipping costs.
Sellers pay for return, replacement or exchange shipping if there's a problem with the item.
For example, if the item
a. Doesn't match listing description
b. Damaged or defective when received
c. Missing spare parts
d. Counterfeit or imitation goods
2. Buyers need to pay return shipping costs.
If the buyer changes mind about a purchase and wants to return an item, there may need to pay return shipping costs.
a. Chose the wrong size or feel that the product is not suitable for buyers himself
b. No need this product after received
c. Find a more suitable price elsewhere than choose a return.
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