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Location Rate DOMESTIC FREE HI/AK/PR 1000 CANADA 1000 INTERNATIONAL 2000
If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as effciently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.
Order Status
You can check the status of your order anytime in \"My \". We will also keep you updated on your order status via email.
To check the status of your order anytime:
- Click My and sign in using your username and password.
- Locate the order via Item Number under \"recent purchases\". This will bring you to Order Details, click on the tracking number to the right of any item to get up-to-date information from UPS or USPS.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Sunday, or holidays.
•Most items are available to ship in 1-2 business days otherwise noted.
If you are not completely satisfied for any reason, you can return an item within 14 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable (not applicable to free shipping). Return shipping charges are the responsibility of the customer.
Please follow these three easy steps to return your item for return or exchange.
- Please send us a message and speak with one of our friendly Customer Service professionals to receive a Return Merchandise Authorization (RMA) number.
- Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we reveive them in good condition. Please include a copy of the invoice in the box.
- Send it back to us.
- Please allow a minimum of 5 days for us to receive and process your return.
- We\'ll credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges - does not apply to free shipping).
- If for any reason you do not want the product and wish to return it, a restocking fee of 15% will be applied, as long as the product is in good resell-able condition, and still has the original packaging
We strive to be the best, and we continue to provide top notch customer service to all of our new and returning customers. If you feel for any reason that your situation or order was not completed with the utmost stratificatin feel free to simply click on the messages link up top and send us a messages. or
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